SchoolMessage Email Troubleshooting

Drake University Head Start has received reports from a small number of families that the email messages sent through our data management system are cut short and the full message is not received via email.

This appears to be happening only with Gmail accounts.  We have alerted the data management company; however, the issue originates outside of their server so they are working with Google to resolve the issue.

In the meantime, there are two ways parents can ensure they are receiving the full content of Drake University Head Start’s emails:

  1. Talk with your family engagement staff and opt-in an email address that is NOT a Gmail account, or
  2. When you receive the message, tap the three dots in the right corner of your email and select “Revert auto-sizing”.

If you try option 2 and you are still unable to see the full message, contact your family engagement staff right away.

Thank you!  We apologize for the convenience caused by this technology issue.

Learning Resources for Home


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Women, Infants, and Children (WIC)

Women, Infants & Children (WIC): Women, Infants & Children (WIC), is a supplemental nutrition program for babies, children under the age of 5, pregnant women, breastfeeding women, and women who have had a baby in the last six months.  WIC helps families by providing healthy foods, nutrition education and referrals to other health care agencies.

Mental Health

All Drake University Head Start and Early Head Start families have access to free, unlimited telephone consultations with a trained counselor.

Health and Oral Health Resources

Health/ Oral Health

Count the Kicks:
Count the Kicks is an awareness campaign dedicated to educating expectant parents about the importance of counting their babies movements daily during the third trimester of pregnancy. The goal of Count the Kicks is to improve the chances of delivering a healthy baby and to reduce stillbirth rates, which occur in one out of every 150 pregnancies nationwide.
CuidadodeSalud.Gov: http://www.CuidadodeSalud.Gov
The first website in Spanish of its kind to help consumers take control of their health care by connecting them to new information and resources that will help them access quality, affordable health care coverage.
Text 4 Baby: The National Healthy Mothers, Healthy Babies Coalition:
Text4baby is a free mobile information service designed to promote maternal and child health. An educational program of the National Healthy Mothers, Healthy Babies Coalition (HMHB), text4baby provides pregnant women and new moms with information they need to take care of their health and give their babies the best possible start in life. Women who sign up for the service by texting BABY (or BEBE for Spanish) to 511411 will receive free SMS text messages each week, timed to their due date or baby’s date of birth.